The House Rules
WE KINDLY ASK THAT YOU TAKE CARE OF THE ROOM AND ITS CONTENTS. A LOT OF WORK HAS BEEN PUT INTO THE DESIGN AND CREATION OF THE ITEMS TO PROVIDE YOU WITH AN OUTSTANDING EXPERIENCE. YOUR RESPECT IS APPRECIATED.
Masks are still required in all areas of Fantescaes due to the current prevalence of COVID-19, FLU and RSV.
We would like to remind you that you should leave your personal belongings in the lockers provided, before entering the game room. They are very safe and you keep your key with you.
Please arrive 15 minutes before your session is due to begin. If you are late, we may have to shorten your playing time accordingly.
If you have booked a session but are unable to come, please cancel your reservation at least 24 hours before your game is due to start to avoid losing your deposit. Sessions cancelled more than 24 hours ahead of time will be allowed to rebook.
Are you being watched?
Yes, all our rooms are monitored by camera so we can make sure everyone is safe.
Each player must sign a waiver before entering the rooms. Failure to do so will cause you to be denied entry. Waivers will be printed when you arrive at Fantescapes. You do not need to bring it with you, but if you want to fill it out ahead of time just download it here and be our guest.
The aim of the games is to solve puzzles in order to find your way into and/or out of a room.
You are not literally "locked" in the Game Room at Fantescapes. This is merely a term used in the games. You are always able to exit quickly in case of emergency. Evacuation maps and exit signs are clearly posted.
There are no frightening or horror elements in the Game Rooms.
Very little physical activity is required in the Game Rooms. Please solve the puzzles with brain power not physical power.
Objects that are attached to the wall, floor or ceiling should not be moved unless specifically instructed to do so.
Objects that are to heavy to be moved, should not be moved
Objects labeled with the "do not touch" symbol are not part of the game and should not be tampered with.
There may be special effects in some Game Rooms and players understand that they may be subject to the following:
lighting effects. NO strobe lighting is used in any of our Game Rooms.
movement through narrow passages and/or small openings
there are no frightening or horror elements in the Game Rooms.
We realize that there is normal wear and tear on puzzle items, however players who damage items though negligence or force will be responsible for the cost of replacement.
Food, drink, cell phones and weapons are not allowed in the Game Rooms.
No picture taking or selfies are allowed in the Game Rooms
Fantescapes and its employees reserve the right to deny service to anyone who appears intoxicated or under the influence of drugs or alcohol.
With your consent, Fantescapes staff will take your picture and post them on the Fantescapes Official Website and Facebook Page.